# Characters Dissapering
**URL:** https://discourse.codecombat.com/t/characters-dissapering/10757
**Category:** Bugs
**Created:** [February 28, 2017, 9:53pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757 "2017-02-28T21:53:15Z")
**Posts on this page:** 18
**Page:** 1
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [February 28, 2017, 9:53pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/1 "2017-02-28T21:53:15Z")
Shieldmith and Ritic have disappeared from the Heroes tab. Is this intentional or a bug. Also, why are heroes like Pender avalible for purchase with gems even though I have not defeated those levels to unlock her.
---
### Author:  [@Luke10](https://discourse.codecombat.com/u/Luke10)
#### Post date: [February 28, 2017, 10:38pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/2 "2017-02-28T22:38:51Z")
Could you send a screenshot?
---
### Author:  [@mastercoder827](https://discourse.codecombat.com/u/mastercoder827)
#### Post date: [February 28, 2017, 10:48pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/3 "2017-02-28T22:48:53Z")
you are correct i cannot see them but i can not purchase pender
chrome-extension://fdpohaocaechififmbbbbbknoalclacl/capture/index.html?src=screencapture-codecombat-play-glacier-1488322112029.png
---
### Author:  [@mastercoder827](https://discourse.codecombat.com/u/mastercoder827)
#### Post date: [February 28, 2017, 10:50pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/4 "2017-02-28T22:50:59Z")
and look at this video
filesystem:chrome-extension://dmhhfoemgdlphenmfoicajbakonjcgee/persistent/vid\_28\_2\_2017\_at\_22%3A50%3A7.webm
---
### Author:  [@druidlord](https://discourse.codecombat.com/u/druidlord)
#### Post date: [March 1, 2017, 6:07pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/5 "2017-03-01T18:07:28Z")
Yes they have but I believe it is a update. Although I am not sure because I have not seen any update notes or info.
For more help about it contact a leader like, @nick or @Bryukh
---
### Author:  [@Luke10](https://discourse.codecombat.com/u/Luke10)
#### Post date: [March 1, 2017, 6:10pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/6 "2017-03-01T18:10:14Z")
The characters haven’t really disappeared. They are just locked.
---
### Author:  [@druidlord](https://discourse.codecombat.com/u/druidlord)
#### Post date: [March 1, 2017, 6:11pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/7 "2017-03-01T18:11:10Z")
Oh, That fix’s it lol
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 8:31pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/8 "2017-03-01T20:31:34Z")
@Luke10 The image druidlord uploaded is kind of what I see. Ritic and Shieldsmith are gone. But however on my device, charaters like Pennder which are unlocked in the Desert are available for purchase for gems even though I am still in Backwoods Forest. Meaning I can unlock any character in the game before beating those levels
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 8:31pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/9 "2017-03-01T20:31:56Z")
Like they have a yellow in their background instead of the usual locked sign
---
### Author:  [@Luke10](https://discourse.codecombat.com/u/Luke10)
#### Post date: [March 1, 2017, 8:32pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/10 "2017-03-01T20:32:47Z")
Did you unlock those characters?
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 8:33pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/11 "2017-03-01T20:33:44Z")
Not yet. Like Steelclaw is unlocked after beating Deadly Pursuit. However I have not beaten that level but he is unlocked and purchasable for like 2k gems
---
### Author:  [@Luke10](https://discourse.codecombat.com/u/Luke10)
#### Post date: [March 1, 2017, 8:34pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/12 "2017-03-01T20:34:05Z")
And are the images of those characters gone?
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 8:34pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/13 "2017-03-01T20:34:25Z")
They are still there. Should I send you a screen shot of what I see?
---
### Author:  [@Luke10](https://discourse.codecombat.com/u/Luke10)
#### Post date: [March 1, 2017, 8:37pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/14 "2017-03-01T20:37:11Z")
Sure you can…it may be a bug
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 8:45pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/16 "2017-03-01T20:45:50Z")
I can unlock Pennder for 3000 gems
 But I have not defeated those levels yet as you can see the world is locked.
---
### Author:  [@Serg](https://discourse.codecombat.com/u/Serg)
#### Post date: [March 1, 2017, 10:05pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/17 "2017-03-01T22:05:20Z")
Hello, we are updating the hero unlock procedure.
Ritic and Illia were not complete just yet, so we had to hide them for now.
But, subscribers can now unlock any hero if they have the gems to do so.
---
### Author:  [@\_TD\_RodYT](https://discourse.codecombat.com/u/_TD_RodYT)
#### Post date: [March 1, 2017, 10:23pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/18 "2017-03-01T22:23:38Z")
Thank you for the clarification. I was confused why I could unlock every hero in the game. As you mentioned Ritic and illia were not complete yet, some people may have already accquired them due to the fact that subsrcibers can unlock any hero, people with 20k gems may be able to unlock shieldsmith before you hid them.
---
### Author:  [@mastercoder827](https://discourse.codecombat.com/u/mastercoder827)
#### Post date: [March 1, 2017, 10:55pm UTC](https://discourse.codecombat.com/t/characters-dissapering/10757/19 "2017-03-01T22:55:30Z")
how about the other babes