# \[FIXED\] Recent Issues with the Unsubscribe Button

**URL:** <https://discourse.codecombat.com/t/fixed-recent-issues-with-the-unsubscribe-button/22946>\
**Category:** Announcements\
**Created:** [July 12, 2020, 6:47am UTC](https://discourse.codecombat.com/t/fixed-recent-issues-with-the-unsubscribe-button/22946 "2020-07-12T06:47:46Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Chaboi\_3000](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/chaboi_3000/32/48486_2.png) [@Chaboi\_3000](https://discourse.codecombat.com/u/Chaboi_3000)\
**Post date:** [July 17, 2020, 9:52pm UTC](https://discourse.codecombat.com/t/fixed-recent-issues-with-the-unsubscribe-button/22946/3 "2020-07-17T21:52:54Z")

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Resolved via:

> [@Can't unsubscribe 2020](https://discourse.codecombat.com/t/cant-unsubscribe-2020/20671/17):
>
> Hi everyone! I wanted to let you know that this issue has been resolved now tada It turns out that the unsubscribe was working, but only if you didn’t write add a message in the form before clicking the button! That is part of why this wasn’t caught earlier. Thank you everyone for being so patient and understanding with this issue, and for your kind help and emails to support. We will be reaching out individually to people who may not have noticed that unsubscribing failed, and make sure th…

GitHub PR:

> <https://github.com/codecombat/codecombat/pull/5894>
>
> \# Context
> 
> If the server has an error with the message from the contact form, …it times out. 
> 
> Timing out means the callback doesn't trigger, and so the unsubscribe action never fires. 
> 
> \# Fix
> 
> The unsubscribe event now runs regardless of whether the contact form succeeds or not.

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_[View the full topic](https://discourse.codecombat.com/t/fixed-recent-issues-with-the-unsubscribe-button/22946)._