# I lost all my progress

**URL:** <https://discourse.codecombat.com/t/i-lost-all-my-progress/29753>\
**Category:** Bugs\
**Created:** [July 22, 2021, 3:50pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753 "2021-07-22T15:50:02Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![James\_Pfiffner](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/james_pfiffner/32/22991_2.png) [@James\_Pfiffner](https://discourse.codecombat.com/u/James_Pfiffner)\
**Post date:** [July 22, 2021, 3:50pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/1 "2021-07-22T15:50:02Z")

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I am signed in but I have no progress. Was there an update?

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**Author:** ![enPointe77](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/enpointe77/32/43632_2.png) [@enPointe77](https://discourse.codecombat.com/u/enPointe77)\
**Post date:** [July 22, 2021, 5:21pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/2 "2021-07-22T17:21:18Z")

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@Chaboi_3000, could you help?

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**Author:** ![enPointe77](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/enpointe77/32/43632_2.png) [@enPointe77](https://discourse.codecombat.com/u/enPointe77)\
**Post date:** [July 22, 2021, 5:38pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/3 "2021-07-22T17:38:11Z")

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And I’m pretty sure that when an update happens, it doesn’t erase everyone’s progress.

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**Author:** ![Chaboi\_3000](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/chaboi_3000/32/48486_2.png) [@Chaboi\_3000](https://discourse.codecombat.com/u/Chaboi_3000)\
**Post date:** [July 22, 2021, 9:48pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/4 "2021-07-22T21:48:02Z")

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@James_Pfiffner did you happen to press “reset account” in the settings? Otherwise no progress should be lost.

Also, can you check that you’re signed into the correct account?

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**Author:** ![James\_Pfiffner](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/james_pfiffner/32/22991_2.png) [@James\_Pfiffner](https://discourse.codecombat.com/u/James_Pfiffner)\
**Post date:** [July 23, 2021, 9:01pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/5 "2021-07-23T21:01:14Z")

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@Chaboi_3000 it says I need to make a class or join one

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**Author:** ![Chaboi\_3000](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/chaboi_3000/32/48486_2.png) [@Chaboi\_3000](https://discourse.codecombat.com/u/Chaboi_3000)\
**Post date:** [July 23, 2021, 11:58pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/6 "2021-07-23T23:58:10Z")

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What’s your username? I can check.

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**Author:** ![James\_Pfiffner](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/james_pfiffner/32/22991_2.png) [@James\_Pfiffner](https://discourse.codecombat.com/u/James_Pfiffner)\
**Post date:** [July 25, 2021, 8:14pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/7 "2021-07-25T20:14:45Z")

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pfiffner.578 is my username

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**Author:** ![Chaboi\_3000](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/chaboi_3000/32/48486_2.png) [@Chaboi\_3000](https://discourse.codecombat.com/u/Chaboi_3000)\
**Post date:** [July 25, 2021, 10:03pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/8 "2021-07-25T22:03:28Z")

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It seems like you accidentally converted yourself into a student. I converted you back to campaign-mode.

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**Author:** ![James\_Pfiffner](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/james_pfiffner/32/22991_2.png) [@James\_Pfiffner](https://discourse.codecombat.com/u/James_Pfiffner)\
**Post date:** [July 28, 2021, 10:00pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/9 "2021-07-28T22:00:44Z")

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I got some of my progress but not all

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**Author:** ![James\_Pfiffner](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/james_pfiffner/32/22991_2.png) [@James\_Pfiffner](https://discourse.codecombat.com/u/James_Pfiffner)\
**Post date:** [August 1, 2021, 9:14pm UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/10 "2021-08-01T21:14:21Z")

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@Chaboi_3000 you still here

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**Author:** ![Chaboi\_3000](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/chaboi_3000/32/48486_2.png) [@Chaboi\_3000](https://discourse.codecombat.com/u/Chaboi_3000)\
**Post date:** [August 2, 2021, 2:13am UTC](https://discourse.codecombat.com/t/i-lost-all-my-progress/29753/11 "2021-08-02T02:13:19Z")

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I’m not sure how much progress you lost, but I don’t think I can recover whatever you lost.