# If I reset my account do I lose my characters and gear? SOLVED

**URL:** https://discourse.codecombat.com/t/if-i-reset-my-account-do-i-lose-my-characters-and-gear-solved/8580
**Category:** Uncategorized
**Created:** [August 5, 2016, 10:09pm UTC](https://discourse.codecombat.com/t/if-i-reset-my-account-do-i-lose-my-characters-and-gear-solved/8580 "2016-08-05T22:09:34Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![James63](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@James63](https://discourse.codecombat.com/u/James63)
#### Post date: [August 5, 2016, 10:09pm UTC](https://discourse.codecombat.com/t/if-i-reset-my-account-do-i-lose-my-characters-and-gear-solved/8580/1 "2016-08-05T22:09:34Z")

</div>

“This will completely erase your progress: code, levels, achievements, earned gems, and course work.”

I don’t really care about my code or levels or achievements or EARNED gems or course work. It’s hard to stay on track with what I still need to do when I’m staring at 40 completed flags on a level.

But will I lose the characters and gear that I’ve acquired with earned and purchased gems?

I don’t want to start a new account because I wouldn’t want to not have all of those things.

---

<div class="post-metadata">

### Author: ![Alathiel](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@Alathiel](https://discourse.codecombat.com/u/Alathiel)
#### Post date: [August 6, 2016, 8:48am UTC](https://discourse.codecombat.com/t/if-i-reset-my-account-do-i-lose-my-characters-and-gear-solved/8580/2 "2016-08-06T08:48:51Z")

</div>

Hi,  
do you mean “reset all progress” option?  
I recently did it after few months break in playing- wanted to remind all of the stuff.  
The result was:

- lvl was reset
- bought before reset equipment which hero didn’t wear was cancelled immediately
- my hero (basic Anya) retain all of the equipment she was dressed. But if I changed anything, e.g. bought before reset shoes for basic, these ‘extra’ shoes didn’t return to my equipment. I had to buy them again.
- I didn’t have any extra unlock Hero, so in this point I won’t help
- I still had about 15k gems after reset, but not sure how much I had before it. I didn’t notice. My subscription was active on the time I wasn’t playing (maybe I held these added monthly from subscription?)

I hope I answered a little bit for your question.

---

<div class="post-metadata">

### Author: ![James63](https://avatars.discourse-cdn.com/v4/letter/j/35a633/32.png) [@James63](https://discourse.codecombat.com/u/James63)
#### Post date: [August 6, 2016, 3:55pm UTC](https://discourse.codecombat.com/t/if-i-reset-my-account-do-i-lose-my-characters-and-gear-solved/8580/3 "2016-08-06T15:55:40Z")

</div>

Thanks @Alathiel that answers my question.
