# Not Earning Gems or XP From Simulated Games

**URL:** <https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647>\
**Category:** Bugs\
**Created:** [November 15, 2016, 2:09am UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647 "2016-11-15T02:09:44Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 15, 2016, 2:09am UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/1 "2016-11-15T02:09:44Z")

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I wrote down my Gem and XP level and it has not moved in the last 24 hours as a result of simulating games. I did do the daily quest today and I saw it raise 50 crystals but I have not seen the increase for the simulated games. It should be a noticeable increase because in the last day from around 100 to now it is at 70k+ Thank you so much for any help! Take care 🙂  
-Mike  
PS my game username is TheReaperKing as well

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**Author:** ![ant](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/ant/32/3362_2.png) [@ant](https://discourse.codecombat.com/u/ant)\
**Post date:** [November 15, 2016, 10:02am UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/2 "2016-11-15T10:02:42Z")

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Did you try clicking on the volume button multiple times? It usually helps (it triggers the calculation of the achievement).

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 15, 2016, 2:21pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/3 "2016-11-15T14:21:36Z")

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Yes, no dice :\ I’m at 100k simulated games but no change.

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**Author:** ![Adz5765](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/adz5765/32/5161_2.png) [@Adz5765](https://discourse.codecombat.com/u/Adz5765)\
**Post date:** [November 15, 2016, 7:39pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/4 "2016-11-15T19:39:28Z")

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This is also the same for myself. I have simulated approx 5,500 (and counting) games and I don’t have any achievement for it.

![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/8/855cd91004802912e0aa852897a45f06abc454cd.png)

I have followed all the guides in the other posts regarding this but still nothing. I have repeatedly used the volume trick and even signed out and back it but nothing.

My achievement also still shows:

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/8/87c403db5a9dbe826e9a29bf3289547ccd2e13e4.png)

Can anyone help please? 🙂

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 15, 2016, 11:36pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/5 "2016-11-15T23:36:52Z")

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Thanks for the heads up on the achievement, I didn’t even know there was one! Mine is at 1 gem 1 xp as well.

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 17, 2016, 1:24am UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/6 "2016-11-17T01:24:45Z")

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I’m at around 170k simulated games now with still no update in XP or gems.

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**Author:** ![Caleb\_Tote](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/caleb_tote/32/5184_2.png) [@Caleb\_Tote](https://discourse.codecombat.com/u/Caleb_Tote)\
**Post date:** [November 18, 2016, 4:40pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/7 "2016-11-18T16:40:28Z")

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I’m having the same problem. Do you have to be a paid user to accumulate gems from simulations? I’ve simulated about 225k on a spare PC over the past 48 hours, but haven’t unlocked any achievements. I’ve played through a couple free levels to try to trigger it, but still nothing.

Should I just stop simulating?

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 18, 2016, 11:41pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/8 "2016-11-18T23:41:51Z")

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It seems like this is a problem happening to a lot of people because I see another thread about it too. I highly doubt that you have to be a paid subscriber and all the stuff I’ve read doesn’t say you have to be one. Simulating the games helps them so I don’t think they’d make it a paid requirement. It just must be a hopefully temporary bug that they’ll fix. I’m at around 250k myself and I haven’t seen any changes and I think I posted this thread Monday. Hopefully a dev sees this at some point 🙂

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**Author:** ![Harry\_the\_Wanderer](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/harry_the_wanderer/32/5369_2.png) [@Harry\_the\_Wanderer](https://discourse.codecombat.com/u/Harry_the_Wanderer)\
**Post date:** [November 19, 2016, 12:12pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/9 "2016-11-19T12:12:33Z")

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@Caleb_Tote For now, yes I would stop simulating. The simulation does work and when it works, you would see awards happen.

I am on the free account and have nearly 1million simulations

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/2/2fe38e7a3641cd444d7c7a724f476e97033eebd1.png)

Can y’all screen shot your actual simulations as shown below and make sure to include your actual in game id if it is different then the one your using on the forum, as well as the multiplayer level that you are simulating.

Also I assume that everyone has submitted code to the multiplayer level and beat the Simple CPU.

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/0/032dbcd627f9136d4ef8b0843c987c069bc72860.png)

I will run some simulations on my end today and see if I get any increase.

* * *

[Multiplayer / Simulations Guide](https://discourse.codecombat.com/t/guide-for-playing-multiplayer-ladders-simulating-clans-or-how-to-gem-farm-read-if-you-need-multiplayer-help/8848)

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**Author:** ![Adz5765](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/adz5765/32/5161_2.png) [@Adz5765](https://discourse.codecombat.com/u/Adz5765)\
**Post date:** [November 19, 2016, 12:46pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/10 "2016-11-19T12:46:18Z")

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My username: Adz5765

![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/2/217e0d8a9be373cda94700a87987616fb6af5b92.png)

My Simulated games:

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/6/6fb081364cfc46542d924c88f68c2592cf701ec0.png)

My achievements:

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/4/4e3e6c638213794067a767e256363e6a76139610.png)

I can confirm that I have beaten simple CPU in multiplayer:

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/4/4ace21077164eb8db80c80f7cec3acf300897dc6.png)

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<div class="post-metadata">

**Author:** ![Harry\_the\_Wanderer](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/harry_the_wanderer/32/5369_2.png) [@Harry\_the\_Wanderer](https://discourse.codecombat.com/u/Harry_the_Wanderer)\
**Post date:** [November 19, 2016, 1:05pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/11 "2016-11-19T13:05:31Z")

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@Adz5765 You did try clicking the sound button 20x time right? ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/e/ec7283f34f9a691d856aa533db7bd1d9e595f72c.png)

I just simulated games on my end for [Cavern Survival](https://codecombat.com/play/ladder/cavern-survival) Here is my updated tally and as you can see toggling the sound did update the award:

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/1/1459cbe9b702f4f1370bb7c2a8acc13944966604.png)

and

![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/0/0abf610411cbbe67f9c5f8f09dfb47ae6a420228.png)

* * *

@nick any ideas?

Related links:

> [@Achievements, specifically simuating](https://discourse.codecombat.com/t/achievements-specifically-simuating/9676):
>
> I do not seem to be getting my rewards for simulating matches. Can someone help me get the rewards?

> [@Need better gear? Earn gems for simulating games](https://discourse.codecombat.com/t/need-better-gear-earn-gems-for-simulating-games/2769/61):
>
> Just started experiencing a problem with the simulations. They are being detected by Malwarebytes Anti-Exploit as an exploit and then the tabs crash. I’m using Firefox. The MBAE logs repeatedly state: Mozilla Firefox (and add-ons) has been enforced with BottomUp ASLR Mozilla Firefox (and add-ons) has been enforced with Anti-HeapSpraying An exploit code has been blocked in Mozilla Firefox (and add-ons) over and over and over and over and… I have no add-ons or extensions installed in this …

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**Author:** ![Adz5765](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/adz5765/32/5161_2.png) [@Adz5765](https://discourse.codecombat.com/u/Adz5765)\
**Post date:** [November 19, 2016, 1:16pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/12 "2016-11-19T13:16:18Z")

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Yep tried to click the sound button 20 times.

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**Author:** ![Harry\_the\_Wanderer](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/harry_the_wanderer/32/5369_2.png) [@Harry\_the\_Wanderer](https://discourse.codecombat.com/u/Harry_the_Wanderer)\
**Post date:** [November 19, 2016, 1:20pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/13 "2016-11-19T13:20:13Z")

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@Adz5765 Can you provide the following:

1. Operating System:
2. Web Browser:

Also are you in the US or another country?

And can you start simulating again and take a look at the browser console and see if there are any errors in the console and post them if you see any.

* * *
 I am in the US using Safari on MacOSX Mavericks without issues.

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**Author:** ![Adz5765](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/adz5765/32/5161_2.png) [@Adz5765](https://discourse.codecombat.com/u/Adz5765)\
**Post date:** [November 19, 2016, 1:24pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/14 "2016-11-19T13:24:01Z")

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I am using Windows 10 x64 and Google Chrome browser. (I have also tried this with Mozilla Firefox to no gain.)

I’m in the UK.

I’m unsure if it will make any difference but I am learning Python at present.

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**Author:** ![General\_Irons](https://avatars.discourse-cdn.com/v4/letter/g/848f3c/32.png) [@General\_Irons](https://discourse.codecombat.com/u/General_Irons)\
**Post date:** [November 19, 2016, 3:12pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/15 "2016-11-19T15:12:04Z")

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Im using Macbook pro, google chrome, tried clicking sound button 100+, didn’t work.

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**Author:** ![Harry\_the\_Wanderer](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/harry_the_wanderer/32/5369_2.png) [@Harry\_the\_Wanderer](https://discourse.codecombat.com/u/Harry_the_Wanderer)\
**Post date:** [November 19, 2016, 3:17pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/16 "2016-11-19T15:17:36Z")

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@General_Irons You really shouldn’t need to click it more then 10. But I generally say 20 to ensure that the game refreshes state.

And the reward should actually happen as a result of simulating, If you just continued to play the game and complete levels the award would pop up as well. The sound icon is just a convenient way to see that you actually did get rewarded.

Also could you enclose screenshots like what [Adz5765](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/10) did

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**Author:** ![General\_Irons](https://avatars.discourse-cdn.com/v4/letter/g/848f3c/32.png) [@General\_Irons](https://discourse.codecombat.com/u/General_Irons)\
**Post date:** [November 19, 2016, 3:25pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/17 "2016-11-19T15:25:29Z")

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![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/5/5ff40ca8389f1e7854aa49841cdcf4e20b46b671.png)

 ![](https://us1.discourse-cdn.com/flex016/uploads/codecombat/original/2X/d/dac3dfbb4c15bbfa702a45d752c947c0959cf17c.png)

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**Author:** ![TheReaperKing](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/thereaperking/32/5206_2.png) [@TheReaperKing](https://discourse.codecombat.com/u/TheReaperKing)\
**Post date:** [November 19, 2016, 3:49pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/18 "2016-11-19T15:49:54Z")

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I’m on Google Chrome as well on Windows 7 and using the 32 bit version of chrome. My account is TheReaperKing level 25 XP and “Games simulated by you:296399” I’ve tried clicking the sound button many times and also doing more levels, and I’ve beaten the simple AI again. It has been almost a week now.

EDIT I did both the fighting the ai from the worldmap and both red and blue basic AI again today to hopefully see if that helps. I’m using the Dueling Arena as well. Nothing so far.

I was screwing around with name ideas and now my user name is [MakeAGameFree.com](http://MakeAGameFree.com) though I thought it was kinda tacky I am unable to change it again whoops.

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**Author:** ![spice420](https://avatars.discourse-cdn.com/v4/letter/s/e9bcb4/32.png) [@spice420](https://discourse.codecombat.com/u/spice420)\
**Post date:** [November 20, 2016, 3:01am UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/19 "2016-11-20T03:01:52Z")

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I’m having the same problems as well. I’ve accumulated around 3,100+ games, and I still don’t get any achievement. I’ve been pressing the sound button so many times and there’s still no change.

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**Author:** ![Adz5765](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/adz5765/32/5161_2.png) [@Adz5765](https://discourse.codecombat.com/u/Adz5765)\
**Post date:** [November 22, 2016, 4:10pm UTC](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647/20 "2016-11-22T16:10:30Z")

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Any update on this please?

[Next page](https://discourse.codecombat.com/t/not-earning-gems-or-xp-from-simulated-games/9647.md?page=2)