# Question on resetting account progress

**URL:** <https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725>\
**Category:** Site Feedback\
**Created:** [October 11, 2020, 2:06am UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725 "2020-10-11T02:06:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![saber1995](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@saber1995](https://discourse.codecombat.com/u/saber1995)\
**Post date:** [October 11, 2020, 2:06am UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725/1 "2020-10-11T02:06:39Z")

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Hello there community,

I was wondering would I lose my gems that I received from the subscription if I reset my progress? I would like to reset everything but I don’t want to lose the purchased gems!

Thanks in advance 🙂

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**Author:** ![Lydia\_Song](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/lydia_song/32/31461_2.png) [@Lydia\_Song](https://discourse.codecombat.com/u/Lydia_Song)\
**Post date:** [October 11, 2020, 2:41am UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725/2 "2020-10-11T02:41:36Z")

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Welcome‌ ‌welcome‌ @saber1995 ‌to‌ ‌the‌ ‌forum!‌ ‌It‌ ‌is‌ ‌a‌ ‌lovely‌ ‌place‌ ‌where‌ ‌you‌ ‌can‌ ‌share‌ ‌all‌ ‌kinds‌ ‌of‌ stuff‌ ‌(appropriate‌ ‌of‌ ‌course),‌ ‌share‌ ‌bugs,‌ ‌and‌ ‌even‌ ‌get‌ ‌assistance‌ ‌for‌ ‌code!‌ ‌We‌ ‌suggest‌ ‌that‌ ‌you‌ ‌review‌ ‌[this‌‌ topic](https://discourse.codecombat.com/t/welcome-to-codecombat-discourse-forums/15601%E2%80%8C)‌ ‌which‌ ‌shows‌ ‌all‌ ‌essentials‌ ‌of‌ ‌this‌ ‌board!‌ ‌And‌ ‌we‌ ‌suggest‌ ‌you‌ ‌review‌ [this topic](https://discourse.codecombat.com/t/essentials-how-to-post-format-your-code-correctly/15521)‌ ‌which‌ ‌shows‌ ‌how‌ ‌to‌ ‌post‌ ‌your‌ ‌code‌ ‌correctly!‌ ‌Thanks!!‌ ‌ 🥳 🥳  
You do not lose your gems from your purchases, but you do lose all progress (levels, heroes, gems from levels.)  
We already have a topic for questions regarding resetting account.  
It is here : [Should i restart?[SOLVED]](https://discourse.codecombat.com/t/should-i-restart-solved/24627)  
If you have further questions, please post them in the topic above.  
Thanks! Lydia

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**Author:** ![Deadpool198](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/deadpool198/32/16753_2.png) [@Deadpool198](https://discourse.codecombat.com/u/Deadpool198)\
**Post date:** [October 11, 2020, 7:49am UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725/3 "2020-10-11T07:49:53Z")

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> [@Lydia\_Song](#):
>
> do not lose your gems from your purchases

In fact you get gems back when you reset. If you got the all time subscription you would receive 42,000 gems when you reset, and you wouldn’t have anything else.

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**Author:** ![saber1995](https://avatars.discourse-cdn.com/v4/letter/s/f07891/32.png) [@saber1995](https://discourse.codecombat.com/u/saber1995)\
**Post date:** [October 11, 2020, 8:42pm UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725/4 "2020-10-11T20:42:49Z")

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Thank you both! Really appreciated 😄

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**Author:** ![Lydia\_Song](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/lydia_song/32/31461_2.png) [@Lydia\_Song](https://discourse.codecombat.com/u/Lydia_Song)\
**Post date:** [October 11, 2020, 8:52pm UTC](https://discourse.codecombat.com/t/question-on-resetting-account-progress/24725/5 "2020-10-11T20:52:02Z")

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Glad to help!  
Lydia  
20 chars