# Switch from student to individual account

**URL:** <https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535>\
**Category:** Uncategorized\
**Created:** [September 24, 2017, 11:15pm UTC](https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535 "2017-09-24T23:15:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ilya](https://avatars.discourse-cdn.com/v4/letter/i/58f4c7/32.png) [@ilya](https://discourse.codecombat.com/u/ilya)\
**Post date:** [September 24, 2017, 11:15pm UTC](https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535/1 "2017-09-24T23:15:35Z")

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Hello,

I have accidentally switch to a student account somehow.  
And I can not login into the play section of the game any more.  
It just redirects to me a page where I am supposed to enter a class code, which I do not have.

Is there a way to switch to an individual account?

Thank you,  
Illia

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**Author:** ![maka](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/maka/32/3261_2.png) [@maka](https://discourse.codecombat.com/u/maka)\
**Post date:** [September 25, 2017, 4:47pm UTC](https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535/2 "2017-09-25T16:47:27Z")

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Hi!

Yep – you just need to email [team@codecombat.com](mailto:team@codecombat.com) and include your CodeCombat username and email address.

Maka

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**Author:** ![BrainPlay](https://avatars.discourse-cdn.com/v4/letter/b/f6c823/32.png) [@BrainPlay](https://discourse.codecombat.com/u/BrainPlay)\
**Post date:** [April 22, 2020, 4:29am UTC](https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535/3 "2020-04-22T04:29:12Z")

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Hiya,

I did the same as the post owner, and emailed the team 3 days ago but haven’t heard back? I haven’t received a ticket number or anything either to say they’ll get to my email.

Could anyone help?

Thank you.

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**Author:** ![Deadpool198](https://sea2.discourse-cdn.com/flex016/user_avatar/discourse.codecombat.com/deadpool198/32/16753_2.png) [@Deadpool198](https://discourse.codecombat.com/u/Deadpool198)\
**Post date:** [April 22, 2020, 9:54am UTC](https://discourse.codecombat.com/t/switch-from-student-to-individual-account/12535/4 "2020-04-22T09:54:25Z")

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Hi, welcome to the CodeCombat discourse! 🎉  
Maybe you could try emailing [support@codecombat.com](mailto:support@codecombat.com), I think that’s the support team’s preferred email location.  
Thanks  
Danny