Level 6 subscription bug?


#1

can someone help me? i can’t enter level 6. when i click the level the subscription page pops up and if i exit out and try again, same thing. if i try the advanced level on the left of the screen the same thing happens so i can’t play more than the first 5 levels. Does anyone know how to fix this?


#2

Do you know what world are you in?


#3

i’m in the first world


#4

I have the same bug =’(


#5

@joshlayton1, what`s the level named? Did you pay the subscription?


#7

“the raised sword” and the advanced level is “kithgard mastery”. no i have not payed the subscription


#8

As far as I know, that level does not look like a subscription level. What programming language are you using?


#9

None of those levels are premium levels you should be able to access them normally try using chrome


#10

Same thing.

“the raised sword” is not working, as it asks for you to have a subscription. Currently using javascript.


#11

I have the same problem at the same level and I’m using Python and Chrome. I don’t play anymore because of this. I came back to see if there was a solution, but it’s still the same.


#12

I am not sure about this. I`ve done this level before and I was able to play. It sounds like a bug.


Can't play next level
#13

Well it seems like we need @nick here


#14

Are you guys playing from our Brazil servers? In order to support the extra Brazil-focused servers that we set up over there, we are trying a different pricing model where we don’t give away as many free levels in order to see if we can support CodeCombat Brazil to make a better experience for Brazilian players.


Game is no longer free?
Não estou conseguindo abrir o nível "A Espada erguida"
#15

Yes, I’m playing from Brazil, and I think 6 levels are not enough to make someone pay for the other ones. Instead, it’s too early to ask for a subscription. But this is just my opinion about it.


#16

I think it depends on if the Subscription levels are available.


#17

Forgive my ignorance, but what is the real purpose of those servers? As far as I’m aware, the assets are served from CDNs and cached in users’ browsers, and the game simulations are processed in the users’ browsers as well. It seems like CodeCombat’s servers are used mostly for data persistence (storing user, rankings and clan data) and processing billing operations, which are both easily scalable and cheap activities.

This is way beyond me, but I fail to see how it would be a good idea to try out a new pricing model on a country that is undergoing one of the worst economical and political crisis in its history ([1], [2]). For comparison’s sake, while 9.99 USD may barely pay a coffee drink where you live, here it is currently worth 37.66 BRL which can afford several meals (and look, food prices are quite inflated already).

I love CodeCombat, but if your plan is to turn a full free-to-play game into a five minutes trial of a paid game that is inaccessible to many, I have no choice but to start indicating other free resources.

I know I have no say here, but I took my very limited time writing this because I really care for CodeCombat. Again, this is just my two cents. Do as you please with my feedback.


#18

eh, I’ll just grab a free vpn then.


#19

Is it possible that the pricing model is more favorable? Maybe a pay 5 BRL to unlock 10 levels of your choice?
Anyways, I live in Brazil(I’m american though), and I’ve been with codecombat for a looonnng time. So maybe it’s possible that’s why I don’t have to subscribe. Or I may have logged in using VPN at one point.

But, this response is justified. If you look at a lot of online services, they are frequently full of Brazilians. A new server might be justified, along with better translations if CodeCombat is looking at making a Brazil-only service.


#20

Yes, we need to lower the price for Brazilian players. What do you think would be an accessible price point for a monthly subscription?

The servers help with user-specific database reads, which can’t be served from CDN and end up causing significant slowdowns, as well as cases where the CDN isn’t fully populated (a frequent occurrence since we can’t afford the best CDNs will all those free players and so much networking going on). But more importantly is the Brazil team that we are setting up to improve translations, customize the game for Brazil, and work with Brazilian schools to set things up for classrooms and to run after-school CodeCombat classes. This is what we want to do in China now, too, as soon as we can get the team together, and perhaps in other countries if it ends up working well. $10/mo USD is not accessible for most countries.


#21

It looks like accounts created prior to the pricing model change still follow the old pricing model. Perhaps @nick can provide more details on this.

I believe my opinion may not be a good metric as I’m not part of the target audience, but I’d shoot somewhere between 19.99 and 24.99 BRL for the monthly subscription price.

Sounds nice. :smile_cat:

I’m just worried with the transition from a full free-to-play campaign to just a small free trial, though. That is a huge fundamental change, in my humble opinion. With this, CodeCombat is no longer a “pay for extra content” game, but an actual “pay to play” game instead. As far as I can see, this goes against CodeCombat’s mission of teaching the world to code.

But anyway, it is up to you guys to decide what is the best for your game and your business.