Server instability (Brazil)


#1

Hello,

I’ve been frequently experiencing “Gateway Timeout” errors on API calls as well as some “server is offline” pages from CloudFlare. I’ve been experiencing this intermittently since yesterday.

I presume the issue affects the Brazil CDN specifically.

/cc @nick @Catsync


#2

My students were also unable to access it early today. I still am unable to access it now. ( I am in China)


#3

Looks like the server is still down from here (/auth/whoami gives gateway timeout).


#4

cn.codecombat.com is down, too. It doesn’t even work when accessed with a VPN

@nick


#5

It seems the Brazil endpoint is working again now.


#6

China is still down :frowning:


#7

Checking again, it is still unstable in Brazil. The server goes down intermittently.


#8

Still down after so many days :confused:


#9

I’ve talked to the @nick in the Slack channel. It seems @rob was working on this… Any updates?


#10

I’m not sure whether they made changes to the infrastructure, but it looks like the Brazilian servers have been running smoothly for the last 24 hours.