Question on resetting account progress

Hello there community,

I was wondering would I lose my gems that I received from the subscription if I reset my progress? I would like to reset everything but I don’t want to lose the purchased gems!

Thanks in advance :slight_smile:

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You do not lose your gems from your purchases, but you do lose all progress (levels, heroes, gems from levels.)
We already have a topic for questions regarding resetting account.
It is here : Should i restart?[SOLVED]
If you have further questions, please post them in the topic above.
Thanks! Lydia

1 Like

In fact you get gems back when you reset. If you got the all time subscription you would receive 42,000 gems when you reset, and you wouldn’t have anything else.


Thank you both! Really appreciated :smile:


Glad to help!
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