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Starter Licences not working

Hi all,

I purchased 25 starter licences for those that loved code combat and have assigned the 25 to the students. I sent messages home to the parents of the 25 and returned to school to a wave of emails about their pupil not having access. Having logged on with a pupil this morning i can see it just says “Ask your teacher for access to more levels”.

Obviously a bit of a bummer with having messaged parents! Any help appreciated!

Please contact support@codecombat.com for assistance with this.