Stuck in a class

Ambassador
21

If you qualify as a student, your teacher would inform you how to join a class.

22

Hello @Tripp,
Your teacher will send you a unique class code that enables you to join his/her class. In order to join your class, you should create a student account(By pressing I’m a student in the homepage, and filling in the required information) if you don’t already have a student account. If you do have an existing student account(:warning: Make sure it is a student account, or else it won’t work), you can just skip to the next step. Once you have signed into your student account, you can type in your unique access code, and you will be in your teacher’s class!

:warning: You cannot switch back from student to campaign, so only do this if you are actually a student. Same thing applies to converting from teacher to campaign.

Feel free to message our two board liaisons @stephanie and @Ryan about issues regarding support!

1 Like
23

Hello,

I have already made a post about this. I joined my teachers code combat class with my main account which had lifetime premium on it. There was no warning that I would not be able to switch back. The class is over and I want to go back to campaign. My username is Cjh4444.

Thanks,
Cjh4444

24

Hi,
you should email team@codecombat.com, and tell them your problem.
Thanks.

25

@Support, can you help him get Deteachered? Thanks.

FYI @Deadpool198, it’s easier for the support team to be notified by using the @Support ping.

2 Likes
26

@Cjh4444 your account has been converted back to an individual. You should now be able to access the home version again. :white_check_mark:

2 Likes
27

Thank you all so much, I am very glad that I am now able to do the campaign mode again.

Thanks for everything,
Cjh4444

2 Likes
28

hey i’m stuck in a class my username is puttinner

29

@Nam_Khanh_Trang_trai you have now been converted back to that of an individual account holder. You should be able to access the home version now. :white_check_mark:

1 Like
30

i am stuck in a class my username is Chung Lan

31

Hello @Chung_Lan,
If you want to leave your class, you can do so by going to your classes then click leave. If you want to convert your student account to campaign mode, @Support can assist you with that.

1 Like
32

@Chung_Lan your account has been converted back to an individual. You should now be able to access the home version. :white_check_mark:

1 Like
33

i sm stuck in a class my username is dungnguyen2006

34

Hello @Nam_Khanh_Trang_trai,
If you want to leave your class, you can do so by going to your classes then click leave. If you want to convert your student account to campaign mode, @Support can assist you with that.

1 Like
35

@Nam_Khanh_Trang_trai your other account has been converted back to an individual. You should now be able to access the home version. :white_check_mark:

36

i am stuck in a class my username is tuyennguyen

37

@Support can help. :slight_smile:

1 Like
38

@tuyen_nguyen the username tuyennguyen is not currently set to a student. Please let us know if you still need assistance.

1 Like
39

Please convert my account to campaign mode, my username is cirosoysauce.
Thank you.

40

@cirosoysauce your account has been converted. :white_check_mark: