Need better gear? Earn gems for simulating games

[TheReaperKing]

A bunch of us have been trouble earning rewards for the simulations:

Not Earning Gems or XP From Simulated Games

I wrote down my Gem and XP level and it has not moved in the last 24 hours as a result of simulating games. I did do the daily quest today and I saw it raise 50 crystals but I have not seen the increase for the simulated games. It should be a noticeable increase because in the last day from around 100 to now it is at 70k+ Thank you so much for any help! Take care -Mike PS my game username is TheReaperKing as well